Please allow 2-3 weeks for shipping, every glass is made to order.
Each glass is carefully wrapped and then double boxed. Only recycled paper is used as a packing material. If your package looks damaged when it arrives, please take photographs before opening. We do our best to prevent breakage, but who knows what those packages go through and hey, glass breaks. Each package is insured and broken glasses will be replaced. Just email a picture of the broken glass(es) and notify what size and stamp was on the bottom, and new glass(es) will be shipped.
If, for some reason, you are truly unsatisfied with your glasses, you may return them within 30 days from delivery. You may also exchange glasses for a different size or stamp within the same time period. You must pay return shipping to us and back to yourself. Custom glasses may not be returned.